Minimum Stay: A three (3) night minimum stay is required for all accommodations.
Deposit: A 25% deposit is required immediately to secure your reservation.
Final Balance: The remaining balance is due 14 days prior to your arrival.
Taxes & Fees: An additional 10% Government Tax (VAT) and a 10% Service Charge will be added to the total cost of your stay.
2. Cancellation & Refund Policy
30-Day Window: Deposits are non-refundable if a cancellation is received within 30 days of your scheduled arrival.
14-Day Window: The full balance is non-returnable if a cancellation is received within 14 days of arrival.
In-Stay Policy: No refunds are provided for cancellations made after check-in or for early checkouts.
3. Payments & On-Site Services
Payment Methods: We accept VISA, MasterCard, and electronic wire transfers.
Included Services: Rates include housekeeping (every other day) and wash-and-fold laundry services upon request at no additional charge.
Dining & Room Service: Reef View Pavilions offers limited Room Service through our In-House Concierge. Our A la Carte breakfast, lunch, and dinner menus are available upon request.
Grocery Provisioning: Initial food shopping prior to arrival is available through our In-House Concierge. A minimum fee of US $10.00 is required, with a 20% fee charged on all orders over US $40.00 (subject to availability).
Additional Services: Babysitting and extra housekeeping events can be scheduled upon request for a nominal fee.